Returns & Exchanges

We want you to be completely satisfied with your Goose Creek home fragrance experience. If you are not happy with your purchase, you may return new, unused items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and details about the product you would like to return to receive a Return Authorization.

• 2.
  Secure the Fragrance

  Carefully pack your unused candles or wax melts in their original packaging to prevent breakage during transit, ensuring all protective materials are included.

• 3.
  Ship the Package

  Affix the provided shipping label or use your preferred carrier to send the item back to our distribution center for inspection.

• 4.
  Receive Your Refund

  Once our team verifies the condition of the return, we will process your refund to the original payment method within 5 to 7 business days.